ATCEN Sdn Bhd
ATCEN – one of the most respected people and brand development organization in Asia is now becoming a global brand name. We are involved in training, consulting, business intelligence, outsourcing, talent search and events. What tie all these businesses together are the values of our brand and the passionate attitude of our people.
We believe in making things happen. In our customers’ eyes, ATCEN represents enthusiasm, creativity, quality, relationships not forgetting a whole lot of fun, excitement and a sense of competitive challenge. We deliver exceptional quality service by empowering our people with passion to exceed customer delight.
Course Outline
- The Human Capital & Talent Management Conference
- Effective Talent Management for Business Continuity and Sustainability Program
- Customer Focused Selling
- High Performance Sales Force Management Training
- Certified Help Desk Professional (Penang)
- Tele-collection Skills
- Certified Contact Centre Manager
- Certified Help Desk Professional
- Successful Telesales Management
- Creating a Strategic Communications Culture
- Leadership 21 Training Program
- Successful Coaching Skills
- Principled Negotiation Skills
- Behaviour Interviewing Skills
- Handling and Managing Difficult People Skills