This course is designed for participants who are looking for or must have an understanding of the requirements of the TL 9000 standard while working for the Telecom / Information and Communication Technology and related Manufacturing and Services Organizations. Post attending this training, participants can appreciate and effectively perform their role as Engineer/Senior Engineer/Quality Engineer/Senior Quality Engineer/Functional/Quality Manager and/or Management Representative towards TL 9000 standard compliance, implementation, facilitation, management and/or Management Representative role performance.